Information collected
We may receive name, email, phone, company, country, order details, inquiry information and documents voluntarily submitted for a service. DOKU handles payment credentials; OPS does not store card numbers, CVV or OTPs.
Use and sharing
We use information to process and reconcile payments, deliver digital products, perform services, prevent fraud, provide support and meet legal obligations. Information is shared only with DOKU, hosting, email and service providers needed for those purposes, or when required by law.
Retention and security
Transaction and support records are retained as necessary for legitimate business, accounting and legal purposes. We use HTTPS and reasonable access controls. Never send passwords, OTPs or card credentials by email.
Your requests
For access, correction, deletion or privacy questions, contact info@oceanpearlseafood.com. Requests may be limited where retention is required for payment or legal records.